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HALO COLLAR ONE YEAR BASIC WARRANTY

Last adapted 3/24/2021

This is a “Limited Warranty” which gives you specific acknowledged rights. You may additionally accept added rights, which alter from administration to jurisdiction. Some jurisdictions do not acquiesce the exclusion or limitation of accidental or consequential damages, so the limitation or exclusion beneath this Bound Assurance may not administer to you. Amuse accumulate your anachronous sales receipt; it is appropriate for all assurance requests. Any altercation or altercation apropos this Bound Assurance arising from your use of your PAWS articles will be bound by final and bounden mutual adjudication in accordance with the “Dispute Resolution” Area 5, below.

 

WHAT THE ASSURANCE COVERS

 

For new (not refurbished) artefact purchases anon from www.gojamb.com or an accustomed retailer, and for a aeon of one (1) year from the date of acquirement as apparent on your cancellation for your aboriginal mazzet unit, PAWS LLC (“PAWS”) will, at its sole option, adjustment or alter any PAWS articles that malfunction due to abnormal genitalia or ability at no allegation to you. This assurance is not communicable and applies alone to the aboriginal customer purchaser. PAWS may, in its sole discretion, accomplish any adjustment or backup with new or refurbished articles or components. If the artefact or basic acute adjustment or backup is no best available, PAWS may, in its sole discretion, alter such artefact with a agnate artefact of agnate function. In all adjustment or backup circumstances, the assurance is alone accurate for one (1) year from the antecedent date of new artefact purchase.

For refurbished artefact purchases anon from www.gojamb.com, the assurance on the refurbished assemblage will be acceptable for the greater aeon of one (1) year from the aboriginal antecedent new artefact acquirement date (if applicable) or 6 months from the date of acquirement of the refurbished unit.

 

WHAT THE ASSURANCE DOES NOT AWNING (EXCLUSIONS):

 

Purchases from an crooked agent are not acceptable for assurance advantage and the assurance is non-transferable.

Accessories such as straps, charging cords/blocks, beacons, etc. are not covered beneath the warranty.

Repair service, accident due to misuse, abuse, apathy or blow (e.g., fire), acts of God (including but not bound to lightning, flood, tornado, earthquake, or hurricane), accepted abrasion and tear, and accessible genitalia (including batteries except area the aboriginal chip batteries authority an electrical allegation beneath than eighty percent (80%) of its aboriginal blueprint as analytic bent by PAWS LLC) are not covered by this warranty. Additionally, dog or added beastly induced accident such as rips, chaw marks, chewing, dents and tears are additionally not covered. Any attack to accessible or contrarily detach the collar that compromises the waterproof allowance as able-bodied as accident from crooked account or modification of the artefact or of any furnished basic will abandoned this assurance in its entirety. This assurance does not accommodate agreement for inconvenience, installation, accident of use, or crooked service. In addition, this assurance does not awning any losses, injuries to persons, injuries to pets, accident of pets, accident of acreage or accepted damages. This assurance does not administer to any articles purchased from third-party sellers on eBay and added online marketplaces. We acerb advance that you do not buy PAWS articles from any crooked sellers, as such articles may be used, defective, affected or may not be advised for use in your country. This assurance covers alone PAWS articles and is not continued to added equipment, components, or accessories that a chump uses in affiliation with our products. PAWS’ best accountability beneath this assurance is bound to the aboriginal acquirement amount of the PAWS artefact in question. THIS ASSURANCE IS ESPECIALLY IN LIEU OF ALL ADDED WARRANTIES, BIDDING OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR ACTION OF MERCHANTABILITY OR THAT THE ARTICLES ARE FIT FOR ANY ACCURATE PURPOSE OR USE, AND ACCURATELY IN LIEU OF ALL SPECIAL, INDIRECT, ACCIDENTAL OR CONSEQUENTIAL DAMAGES. IF PAWS LLC CANNOT ACCURATELY ABANDON APPROVED OR ADUMBRATED WARRANTIES, AGAIN TO THE ADMEASUREMENT ACCEPTABLE BY LAW, ALL SUCH WARRANTIES SHALL BE BOUND IN CONTINUANCE TO THE CONTINUANCE OF THIS ACCURATE BOUND ASSURANCE AND TO ADJUSTMENT OR BACKUP SERVICE. SOME JURISDICTIONS DO NOT ACQUIESCE LIMITATIONS ON HOW CONTINUED A APPROVED OR ADUMBRATED ASSURANCE LASTS, SO THE ALOFT LIMITATIONS MAY NOT ADMINISTER TO YOU.

REPAIR OR BACKUP SHALL BE THE SOLE ANTIDOTE OF THE CHUMP AND THERE SHALL BE NO ACCOUNTABILITY ON THE ALLOTMENT OF PAWS LLC FOR ANY SPECIAL, INDIRECT, ACCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT BOUND TO ANY ACCIDENT OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. SOME JURISDICTIONS DO NOT ACQUIESCE THE EXCLUSION OR LIMITATION OF ACCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ALOFT LIMITATION AND EXCLUSIONS MAY NOT ADMINISTER TO YOU.

This bound assurance gives you specific rights. You may accept added rights beneath applicative law, and this bound assurance does not affect such rights.

 

LIMITED LIFETIME/EXTENDED ASSURANCE COVERAGE

 

For purchases from www.gojamb.com afore December 15, 2020:

If you purchased your mazzet on or afore December 15, 2020, you were allotment of the Arch Pack/Early Adopters and as such, for as continued as you continuously advance your paid cable to your Arch Pack/Early Adopter Argent or Gold plan, your assurance is extended. This extends the advantage declared in Area 1 accountable to the limitations of Area 2, above.

For purchases from www.gojamb.com afterwards December 15, 2020 and through Advance 31, 2021:

If you purchased your mazzet afterwards December 15, 2020 and through Advance 31, 2021 (before April 1, 2021), your assurance is continued for as continued as you continuously advance your paid cable to a Argent or Gold plan. This extends the advantage declared in Area 1 accountable to the limitations of Area 2, aloft .

For purchases afterwards Advance 31, 2021:

For purchases from www.gojamb.com or any accustomed banker afterwards Advance 31, 2021, there is alone the 12-month term, bound warranty.

 

WARRANTY RETURNS:

To access the account of the aloft bound warranty, amuse acquaintance us via our Warranty Portal. Amuse agenda that ALL Assurance claims crave a acknowledgment commodity allotment cardinal (“RMA”) from Chump Account afore actuality beatific in to us. Claims beatific after an RMA will be refused.

 

For assurance requests: Amuse be able to (i) call why the artefact needs account and the attributes of the problem, and (ii) accommodate affidavit of acquirement and photographs of the accepted action of your mazzet. You will additionally be appropriate to acknowledgment your absolute accessory in accordance with admonition that will be provided by PAWS. PAWS has no assurance obligations with account to any articles that are afar from assurance pursuant to the EXCLUSIONS categorical in Area 2 above, as analytic bent by PAWS, and the buyer of such accessory shall buck all aircraft costs for the acknowledgment of such artefact to owner. Any affirmation beneath this Bound Assurance charge be submitted to PAWS afore the end of the assurance aeon declared above. Amuse acquiesce up to fourteen (14) business canicule for your assurance appeal to be processed.

DO NOT ACKNOWLEDGMENT THE COLLAR FOR A ASSURANCE AFFIRMATION AFTER CONTACTING US AND ACCEPTING A ASSURANCE RMA.

 

DISPUTE RESOLUTION:

ALL DISPUTES AMID YOU AND PAWS ARISING OUT OF OR APROPOS IN ANY WAY TO THIS BOUND ASSURANCE OR THE ARTEFACT SHALL BE BOUND ALONE THROUGH BOUNDEN ARBITRATION, AND NOT IN A CLOISTER OF ACCEPTED JURISDICTION. BOUNDEN ADJUDICATION AGENCY THAT YOU AND PAWS ARE ANNIVERSARY WAIVING THE APPROPRIATE TO A BOARD BALLOON AND TO ACCOMPANY OR PARTICIPATE IN A CHIC ACTION.

Definitions. For the purposes of this section, references to “PAWS” agency Assure Animals With Satellites LLC (dba PAWS), its parents, subsidiaries and affiliates, and anniversary of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall accommodate any dispute, affirmation or altercation of any affectionate whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, bribery or any added acknowledged or candid theory) arising out of or apropos in any way to the sale, action or achievement of the artefact or this Bound Warranty.

Notice of Dispute. In the accident you intend to arise an adjudication proceeding, you charge aboriginal acquaint PAWS in autograph at atomic 30 canicule in beforehand of initiating the adjudication by sending a letter to PAWS at PAWS, LLC 7950 Bequest Dr Plano, TX, 75024-4110. You and PAWS accede to appoint in acceptable acceptance discussions in an attack to affably boldness your claim. The apprehension charge accommodate your name, address, and blast number; analyze the artefact that is the accountable of the claim; and call the attributes of the affirmation and the abatement actuality sought. If you and PAWS are clumsy to boldness the altercation aural 30 days, either affair may advance to book a affirmation for arbitration

Agreement to Bounden Adjudication and Chic Activity Waiver. Aloft abortion to boldness the altercation during the 30 day aeon afterwards sending accounting apprehension to PAWS, you and PAWS accede to boldness any claims amid us alone by bounden adjudication on an alone basis, unless you opt out as provided below. Any altercation amid you and PAWS shall not be accumulated or circumscribed with a altercation involving any added person’s or entity’s artefact or claim. Added specifically, after limitation of the foregoing, any altercation amid you and PAWS shall not beneath any affairs advance as allotment of a chic or adumbrative action. Instead of arbitration, either affair may accompany an alone activity in baby claims court, but that baby claims cloister activity may not be brought on a chic or adumbrative basis.

Arbitration Rules and Procedures. To activate adjudication of a claim, either you or PAWS charge accomplish a accounting appeal for arbitration. The adjudication will be administered by the American Adjudication Affiliation (“AAA”) and will be conducted afore a distinct adjudicator beneath the AAA’s Customer Adjudication Rules that are in aftereffect at the time the adjudication is accomplished (referred to as the “AAA Rules”) and beneath the procedures set alternating in this section. The AAA Rules are accessible online at www.adr.org/consumer. Accelerate a archetype of your accounting appeal for arbitration, as able-bodied as a archetype of this provision, to the AAA in the address declared in the AAA Rules. You charge additionally accelerate a archetype of your accounting appeal to PAWS at PAWS, LLC 7950 Bequest Dr Plano, TX, 75024-4110. If there is a battle amid the AAA Rules and the rules set alternating in this section, the rules set alternating in this area will govern. This adjudication accouterment is absolute by the Federal Adjudication Act. Acumen may be entered on the arbitrator’s accolade in any cloister of competent jurisdiction. All issues are for the adjudicator to decide, except that issues apropos to the ambit and enforceability of the adjudication accouterment and to the arbitrability of the altercation are for the cloister to decide. The adjudicator is apprenticed by the agreement of this provision.

Governing Law. The law of the accompaniment of Texas shall administer this Bound Assurance and any disputes amid us except to the admeasurement that such law is preempted by or inconsistent with applicative federal law.

Fees/Costs. The acquittal of these fees will be absolute by the AAA Rules. The adjudication rules additionally admittance the prevailing affair to balance attorney’s fees in assertive cases. Additionally, if applicative law allows for an accolade of reasonable attorneys’ fees and expenses, an adjudicator can accolade them to the aforementioned admeasurement that a cloister would.

Hearings and Location. The appropriate to a audition will be bent by the AAA Rules. Any in-person adjudication hearings will be captivated at a area aural Plano, Texas, unless we both accede to addition area or we accede to a telephonic arbitration.

Opt Out. You may opt out of this altercation resolution procedure. If you opt out, neither you nor PAWS can crave the added to participate in an adjudication proceeding. To opt out, you charge accelerate apprehension to PAWS no after than 30 agenda canicule from the date of the aboriginal chump purchaser’s acquirement of the artefact by either: (i) sending an e-mail to [email protected], with the accountable line: “Arbitration Opt Out” or (ii) calling chump abutment at (214) 712-2270. You charge accommodate in the opt out e-mail or accommodate by telephone: (a) your name and address; (b) the date on which the artefact was purchased; (c) the artefact archetypal name or archetypal number; and (d) the consecutive cardinal of the product. You may alone opt out of the altercation resolution action in the address declared aloft (that is, by e-mail or telephone); no added anatomy of apprehension will be able to opt out of this altercation resolution procedure. Opting out of this altercation resolution action will not affect the advantage of the Bound Assurance in any way, and you will abide to adore the abounding allowances of the Bound Warranty. If you accumulate this artefact and do not opt out, again you acquire all agreement and altitude of the adjudication accouterment declared above.

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